For example, the new Windows 10 store apps only support more recently manufactured webcams, so if you have an older one, it may not work with a new app.
If your device is not listed in the application settings, your app may not support the webcam you are trying to use. If you have multiple video capture devices connected to your computer, the application you are trying to use may be attempting to select the wrong one.įix this by going to the settings screen of your application and looking for an option to select your preferred device. Try plugging the webcam into another port.īe aware that some newer laptops are including built-in covers for the webcam, so make sure there is not one covering the camera. It’s also possible that there is a problem with the USB port itself. Simply unplug the cord and plug it back in again, making sure it’s securely attached. Even the most experienced among us will sometimes make this mistake. If you have an external camera and none of your apps can use the webcam, it’s always worth a shot to make sure that any physical connections are secure. Go back to the Device Manager and open the Action menu. Select “Uninstall -> Delete the driver software for this device.”ģ. Uninstall your webcam driverĪccess the Driver tab as explained above.ġ. If it is greyed out, you cannot perform this action. If it is not there, try rolling back the driver to a previous version by selecting “Roll back driver” on the Driver tab.